FAQs
Category: Subscriptions and membership
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1. What is the difference between membership and subscribing?
By filling out the signup form and completing the questionnaire you become a member of Wendells. You will be matched to other members and will be able to view profiles. To view their full size photos and communicate you need to subscribe on a monthly basis
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2. How much does it cost to become a member of Wendells?
The first 30 days from sign up are free as part of an introductory offer. Once the 30 days has expired a subscription of A$29.70 Inc GST per month would be charged if you wish to continue.
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3. How hard is it to un-subscribe?
Simple, just go to My account and click My subscription and follow the prompts and no further charges will be made to your account. You can reactivate at any time suitable to you. You will continue to remain a member, receive match notifications and be able to review profiles. You will not be able to view full size photos or communicate until you re-subscribe.
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4. What if I find the "perfect match" and do not wish my profile to be online any longer?
This would be a great outcome for you and for Wendells and we welcome this event in your life. Go to My account, My subscription and follow the prompts your profile will be removed from all other members’ match list and all contact with you will be blocked. Your current subscription will be cancelled. If the relationship does not continue as planned you are always welcome to rejoin Wendells.
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5. How does membership work and what is the difference between subscribed and unsubscribed?
By joining and completing the questionnaire you become a member of Wendells. After the initial free trial you then need to subscribe to be able to continue to view photos and communicate with possible matches. You may choose not to subscribe, however you will remain a member and receive match notifications, be able to view profiles but will not be able to communicate with matches until you subscribe.
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6. If I cancel my subscription before the end of the month what happens to my unused subscription?
Cancellation will take effect immediately and you will not be able to view photos or communicate with possible matches. It is recommended if you wish to cancel your subscription to do so at the end of the current period as no refunds are given.
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7. If I terminate my membership before the end of the month what happens to my unused subscription?
It will take effect immediately and you will be removed from the site. It is recommended if you wish to terminate your membership do so at the end of the current period as no refunds are given.